"They spoke up for those two black men". "But the Black men [in Starbucks] need to be congratulated and saluted". Following the press conference, Councilman Derek Green said anti-discrimination legislation is already on the books to address this issue. But the Pennsylvania chapter of the American Civil Liberties Union (ACLU-PA) claimed that policing is discriminatory in the section of Center City where this Starbucks is located.
Starbucks is the latest retailer to face charges of discriminatory conduct in the US. When that's the reality, officers must exhaust all other options - even if it means spending more time impressing upon a store manager why her thinking is wrongheaded instead of telling the men to leave.
The friend arrived as the men were being led out in handcuffs by police.
A Philadelphia Inquirer reporter tweeted that roughly 40 protesters were at the Starbucks in a relatively upmarket neighbourhood of the city.
Just before 7:30 a.m., the protesters moved inside and stood in front of the counter, some holding banners reading "End Stop and Frisk" and chanting slogans like, "A whole lot of racism, a whole lot of crap, Starbucks coffee is anti-black".
"They did a service that they were called to do", Ross said of the officers.
Last month, Applebee's fired three employees after they were involved in the racial profiling of two African-American women who, while during their dinner at the Independence, Missouri, restaurant, were falsely accused of skipping out without paying their bill the day before.
The store manager who initially denied the men entry to the restroom "no longer works at that store", New York Daily News reported.
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Johnson said Starbucks will train their partners to "better know when police assistance is warranted".
In the video, he noted that the blame for the occurrence-which he called "reprehensible"-rests with him, not the manager of the store where it occurred". "Starbucks is a gateway to mass incarceration in this city for our people".
It is a high-profile public relations test for Johnson, a former technology executive who took the helm at Starbucks roughly a year ago.
"Now, there are some scenarios where the police should be called", Johnson said. "If there's threats or disturbance, those may be appropriate times", Johnson said. In this particular case, those were ambiguous, he said. "It was completely inappropriate to engage the police".
According to USA Today, Starbucks' regional vice president, Camille Hymes, was present at the location but was unable to speak with demonstrators as she kept being shouted down.
A meeting with the Philadelphia Police Department leadership to discuss implicit bias training, de-escalation techniques and the use of body cameras. "You have lost your opportunity to have a choice into what happens".
The two men had been arrested on April 12 at the 1801 Spruce St. Starbucks after a manager asked them to leave because they had not purchased anything (the men were waiting to meet an acquaintance).
"If you think about it logically, that if a business calls and they say that someone is here that I no longer wish to be in my business, they (the officers) now have a legal obligation to carry out their duties".
However, I am not sure this Starbucks incident passes the smell test for racial prejudice.
He also said he will order store managers to undergo training for how to spot "unconscious bias". "This is what systemic white supremacy looks like in action".