Saturday, 23 February, 2019

Cryptocurrency fans are just loving the Wells Fargo banking outage

Wells Fargo branches to remain open later after system issues Matt Rourke File
Ginger Lawrence | 10 February, 2019, 11:14

The bank said that issue has now been corrected, the Associated Press reported.

Still, as many pointed out, the cryptocurrency world hasn't been without its own issues, including exchanges suddenly shutting down and leaving customer funds inaccessible. She was concerned about making a payment on her student loan through Wells Fargo.

"I didn't get paid today and I was, kind of, shocked because, like, 'Where is my money?'" Phannell said.

Wells Fargo said that the problem resulted in "intermittent outages" that also affected Wells Fargo ATMs and credit cards.

The Lake Johana Fire Department confirmed dust from construction triggered the fire suppression system inside an interior computer room at the Shorview facility around 5 a.m. Thursday.

Wells Fargo responded to some Twitter users that it was aware of an issue regarding direct deposit payments.

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At this point, Wells Fargo ATM services have been restored. Customers complained that they were unable to access online and mobile banking, and some customers reported they were unable or restricted in their ability to withdraw cash. "While we restored operations throughout the day and continue to address customer concerns, our recovery from these issues was not as rapid as we or our customers would have expected". "It makes you a little nervous as to what's going on".

Wells Fargo branches are extending their business hours by one hour on Friday and Saturday to assist consumers.

San Francisco-based Wells Fargo, the nation's third-largest bank, can't seem to catch a break when it comes to its customer service issues over the last few years.

"Just more information for their customers and when am I going to be able to make a payment, is it going to negatively affect my credit score and all that".

Wells Fargo said on Thursday, during routine maintenance at one of their primary data centers, one of the machines started smoking over causing a systems outage.