Tuesday, 23 July, 2019

Uber Black Is Introducing "Quiet Mode" for Customers Who Hate Small Talk

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Ginger Lawrence | 18 May, 2019, 04:31

Premium units of U.S. ride-hailing company Uber are now offering a new service that allows their high-end clientele to ask for minimal conversation during the journey.

Uber has released a new feature, dubbed Rider Preferences that allows customers to ask for minimal conversation during a ride. "If you're in the mood to chat, that's an option too", the company's website reads. So, if you're riding in an Uber Black or Uber Black SUV, you'll be able to request a silent ride using a Quiet Mode option in the Uber app.

Uber also announced features for Uber Black users including being able to request more time getting to the auto, help with luggage and even preferred temperatures.

The new option is only available when booking their premium ride-sharing service.

The update also includes the option to request help with your luggage and extra pickup time without being hit with additional charges.

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They can also ask for extra time before getting into the auto without incurring late pickup fees, and will able to speak directly to a customer service representative if something goes wrong, the report said.

Uber explains on their website that with Uber Black, "you can arrive at your destination in style with a black-on-black luxury sedan (or SUV if you're lucky)". But for the time being, regular Uber users will either have to accept their fate or speak up if they are dealing with a talkative driver.

We got a comment from an Uber Spokesperson regarding rolling out the feature in South Africa.

Uber Black rides are typically 100 percent more expensive than Uber X, the company's low-priced option, and 200 percent more expensive than Uber Pool, its carpool option, according to the Verge. The company went live with its first ride in May 2010.

Uber's new campus safety initiative is part of its effort to help students avoid fake rideshare drivers, among other things.