The decision, which accompanies an investment of $700 million for the retail behemoth's "Upskilling 2025" pledge, arises during a period of historically low US unemployment, and as workers at tech companies are becoming more and more vocal about working conditions.
The company also offers AWS Training and Certification to provide employees with courses to build practical AWS Cloud knowledge to operate in a technical field.
Amazon Technical Academy, a training and job placement program that equips non-technical Amazon employees with the essential skills to transition into, and thrive in, software engineering careers. This fully-paid 90-day program is created to place associates in on-the-job training for IT support technician roles and pays for their A+ certification test.
A worker pushes bins at an Amazon fulfillment center in Baltimore. It will offer several programs, depending on skill and job level. While customers are less likely to come face to face with an Amazon worker, the company said having better skilled talent can help it invent more products and make shopping more convenient for customers. The program also pays for associates' A+ Certification test, a widely-recognized certification for IT jobs. Amazon is pledging to pay as much as 95% of the price of tuition for fulfillment-center staff looking to earn a certificate or diploma in a field that is in high demand. The retraining programs The cost of the investment breaks down to about $7,000 per worker.
Amazon said Thursday that it expects its total US workforce to hit 300,000 this year. The WSJnotes that Amazon is struggling to find employees for its more technical roles, with 20,000 job opportunities now open across the country. "For us, creating these opportunities is just the beginning". The company claims that based on a review of its workforce and U.S. hiring these positions are the fastest growing highly skilled jobs over the last five years. It has more than 630,000 employees worldwide. And within customer fulfillment, highly skilled roles have increased over 400%, including jobs like logistics coordinator, process improvement manager and transportation specialist within the customer fulfillment network.
"We have the opportunity to create great job opportunities, and these skills and experiences create new options and career paths for employees", Williams said.
"The future of work is now and the challenge is not just adapting to new technologies, but adapting to the dynamism of the economy, which will only accelerate", said Jason Tyszko, VP, U.S. Chamber of Commerce Foundation.
Last year, Amazon raised its minimum wage to $15 and rolled out more health benefits for employees, like 20 weeks of paid parental leave.