Monday, 26 October, 2020

Australia’s Government Services Website Crashes Amid Virus Pandemic

Centrelink drowns under stimulus flood Government Services Minister says go online & don't turn up to Centrelink…
Ginger Lawrence | 25 March, 2020, 10:53

As thousand of Australians suddenly face the prospect of being forced onto Centrelink during the coronavirus pandemic, the MyGov website which provides online access to the service crashed due to "unprecedented demand". However, the website became sluggish just after 9 am, with many users being unable to access services.

Mr Robert said that didn't mean there was no need for tighter cyber security.

After earlier blaming hackers for causing the MyGov website to crash, Government Services Minister Stuart Robert has backtracked saying there was no evidence of that.

"At present there are delays, we don't give a running commentary on delays".

Mr Robert has urged people to go online to start their claims.

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The leader of the opposition party, Anthony Albanese, called it an "incompetence attack", according to The Guardian, and Shadow Services minister Bill Shorten took to Twitter to accuse Roberts of lying.

Photos showed queues outside some Centrelink offices stretching around the block this morning.

Service Australia had expected a surge in users as it upgraded the myGov site over the weekend so believed it could handle the spike, according to The Guardian.

"If you intend to claim for a jobseeker payment there is no need to line up on Centrelink now or to jump on the phone", he said. This could be implemented immediately, would eliminate complexity, and would eliminate the need to apply to Centrelink, thus overloading administrative resources and, most importantly, would aid social distancing.